In a world of quick transactions and fleeting engagements, true partnerships are built after the product is delivered. At Pooja Electrotech, our job doesn’t end with dispatching a transformer– it begins a new chapter of support, assurance, and long-term collaboration.
Beyond the Transformer: Our Commitment to Every Client
For over 35 years, we’ve been known for manufacturing high-performance distribution transformers, power transformers, compact substations, and AVRs. But what truly sets us apart is our unwavering after-sales support, consistently relied upon by clients across 28+ countries for operational continuity and support
What After-Sales Support Means at Pooja Electrotech
Swift Issue Resolution
Whether it’s a query on installation, performance optimization, or technical fine-tuning, our team is always on call. With responsive support channels and trained field engineers, we ensure minimal downtime for critical infrastructure.
We have a dedicated team of service engineers available PAN India, ensuring that issues are addressed swiftly—with most resolutions completed in less than 24 hours.
Availability of Spares
Time is power. That’s why we maintain a strategic inventory of genuine spares—ready for dispatch across India and globally.
Annual Maintenance Contracts (AMC)
We offer customizable AMC packages to help clients focus on operations while we handle routine transformer health checks, oil testing, and preventive maintenance.
Installation & Commissioning Guidance
Our engineers assist in safe installation, helping industries adhere to both IS and IEC standards, ensuring long-term efficiency and safety.
Training & Documentation
From user manuals to on-site team training, we empower our clients to manage their equipment confidently and independently.
Why After-Sales Matters More Than Ever
In sectors like power distribution, steel, cement, and heavy engineering, even an hour of downtime can mean significant losses. This is where our after-sales excellence plays a vital role, transforming a product supplier into a reliability partner.
Client-Centric Engineering, Lifelong Reliability
Our strong base of repeat customers stands as a testament to our after-sales service. Regardless of where the issue originates, our team remains committed to delivering swift, effective resolutions—often in record time.
At Pooja Electrotech, we’re not just delivering transformers.
We’re delivering peace of mind.
